Thursday, November 17, 2005

Welcome to GM Vehicle Showroom

GM Marketing Failure Mode Strikes Again.

Last spring, I reported on how I received a test-drive offer on a Buick LaCrosse. I went to a Buick Dealer, and they didn't have enough dealer plates to handle the customers, and I and several others waited up to an hour only to leave without test-driving the car.

Today, I tried to get on the gmbuypower.com website to check what was available. (GM has a current offer giving employees $1000 bonus on midsized cars.) The link to refer the customer to the dealer internet representative isn't functioning.

Note to General Motors: Your marketing program is only as good as your weakest link.



Welcome to GM Vehicle Showroom

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.