Thursday, October 08, 2009

Protection One - Customer Zero

In the course of researching for a case involving Protection One Alarm Monitoring, I accessed a Better Business Bureau report on the company, and the report indicated an A+ rating. Alright, let's look further down . . . FOUR HUNDRED AND SEVENTY-TWO COMPLAINTS? Yep, as of today, anyway. Perhaps it's because they listed 432 as "resolved" and 46 as "administratively closed". Suffice it to say that a typical consumer's idea of what is "resolved" may not be the same as how the Better Business Bureau defines the term.

An excuse for a Monty Python clip? On the subject of complaints: - The Argument Clinic. (FYI Monty Python has authorized certain clips, including this one, on Youtube.)

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