AFSCME 3357-HOF'S BLOG

Trans Union taking some lumps over Mixed Credit Files

I spend a significant portion of my time working on credit report cases. One thing that I've noticed over the years is that Trans Union seems to have a worse time keeping the files straight than Experian or Equifax (CSC in our neck of the woods). It was therefore gratifying to read a case report in the Myfaircredit.com forums reporting on a new case, Cortez vs. Trans Union LLC, where the jury awarded $50,000 in actual damages, and $750,000 in punitive damages against Trans Union for a mixed credit file. According to the report, the jury foreperson wrote on the verdict form "THE TRANS UNION BUSINESS PROCESS NEEDS TO BE COMPLETELY REVAMPED WITH MUCH MORE FOCUS ON CUSTOMER SERVICE AND THE CONSUMER."